Privacy policy

This policy explains how Infra Soft Net handles personal data when you visit infrasoftnet.digital or contact us about infrastructure software reporting engagements.

Controller

Infra Soft Net, 76 Fuk Lo Tsun Rd, Kowloon City, Hong Kong. Email: hello@infrasoftnet.digital. Phone: +852 2382 0646.

Data we collect

• Contact details you submit (name, email, message content, engagement interest).
• Technical logs typical of website hosting (IP address, user agent, approximate timing).
• Cookie preferences stored locally in your browser when you accept or reject optional cookies.

Why we use data

• To respond to enquiries and prepare proposals.
• To operate and secure the website.
• To understand aggregate visit patterns when optional analytics cookies are accepted.
• To meet legal and accounting duties for clients who engage us.

Legal bases

Where the Personal Data (Privacy) Ordinance applies, we process data for purposes directly related to our functions: responding to you, performing contracts, and legitimate operational needs that do not override your rights.

Sharing

We use infrastructure providers to host the site and deliver email. They process data on our instructions. We do not sell personal data. We may disclose information if required by Hong Kong law or to protect rights and safety.

Retention

Enquiry messages are kept as long as needed to handle the conversation and related follow-up, then deleted or archived under our ordinary business retention. Client engagement records follow the retention stated in the statement of work and applicable accounting rules.

International transfers

Hosting or email tooling may process data outside Hong Kong. We choose providers with appropriate safeguards for the nature of the data.

Your rights

You may request access to or correction of personal data we hold about you. Contact hello@infrasoftnet.digital. You may also reject optional cookies via the banner; essential cookies needed for basic site operation may still apply.

Children

This site is aimed at business users. We do not knowingly collect personal data from children.

Updates

We may revise this policy by posting an updated version here with a new “last updated” date.